Privacy Policy

1. Information We Collect

We may collect the following types of information to provide our services efficiently:

1.1 Personal Information

• Full Name

• Email Address

• Phone Number

• Pickup and Drop-off Address

• Payment Details (when applicable)

• Special requests or travel preferences

1.2 Automatically Collected Data

When you visit our website, we may automatically collect information such as:

• IP address and browser type

• Device type and operating system

• Pages visited and time spent on the site

• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process bookings and provide transport services

• Communicate regarding your trip or inquiries

• Improve our website, services, and customer experience

• Send confirmation emails, invoices, and service updates

• Comply with legal or regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies in your browser, but some parts of the website may not function properly as a result.

4. Sharing of Information

We do not sell or rent your personal information.
We may share data only with:

• Drivers and transport partners to fulfill your booking

• Payment processors for secure transactions

• IT and website maintenance providers under strict confidentiality

• Government authorities when required by law

5. Data Storage and Security

We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
All data is stored securely using SSL encryption and restricted access systems.

6. Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:

• Access and request correction of your personal data

• Withdraw consent for marketing communication

• Request deletion of your personal information, subject to legal retention requirements

You can make such requests by contacting us via the details below.

7. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. The latest version will always be available on this page.

9. Contact Us

Maxicabs to Melbourne Airport
📍 Head Office: 21 Kensley Circuit, Craigieburn, VIC 3064, Australia
📧 Email: bookings@maxicabstomelbourneairport.com.au
📞 Phone: +61 433 231 804
🌐 Website: maxicabstomelbourneairport.com.au